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Allo Incentive Programme
Am I entitled to the Allo Incentive Programme (AIP) package?
All ALLO’s staffs (permanent and contract) who live within Allo’s RFS area are entitled to subscribe. Under this programme, you are entitled to a FREE 1Gbps broadband package. By taking this package, you will be considered an Allo’s Ambassador, and we would appreciate you to tell your friends and family about our broadband packages. Apart from that, if we are required to test our network, we may need your cooperation to allow us to conduct testing at your home.
As a staff, can I subscribe to more than one (1) AIP package?
No, you are only eligible for one (1) broadband line under the programme. You may subscribe to an additional package, but it is subject to the standard retail price.
If I subscribe to the AIP package, am I tied to any contract term?
No, you will not be tied to any contract term when you subscribe to the AIP package. You are eligible for the package as long as you are still employed by Allo.
What happens if I have resigned or terminated the service within six (6) months after activation?
There is no contract applicable for AIP package, but in the event of termination of service within six (6) months of activation, you will need to pay a penalty of RM500.
Can I subscribe to Voice Home Plan?
Voice Home Plan is not included in the package, but you may add on the Voice Home Plan at RM20 per month, where you’ll receive one (1) voice line and a DECT Phone. Voice calls are charged at RM0.08/minute.
Can I subscribe to any Value-Added services offered by Allo?
Yes, you may subscribe to other services, but it is subject to the standard retail price.
How do I subscribe for this promo?
You may subscribe via this link.
Do I need to pay any installation charges?
No, installation charges are waived for standard installation as stated in below table. Additional charges may apply, subject to additional charges based on ALLO’s standard Rate Card.
- Standard Installation for Building with Pre-laid fibre
2 meter fibre optic patch cord from existing fibre wall socket - Standard Installation for Building with Non Pre-laid fibre
25 meter fibre optic drop cabling from point of entry to Optical Network Unit (ONU) with surface cable clip including Fibre Wall Socket (FWS) installation and 2 meter fibre patch cord
What are the Terms & Conditions (T&Cs)
SALES PROMOTION FOR SPECIFIED DURATION
This promotion (details of which are set out below) is available only to Eligible Customers who meet the Promotion Qualifications during the Promotion Period only and is subject to the Promotion Terms and Conditions. Acceptance of the promotion gift, vouchers or rebates by Eligible Customers is deemed to be acceptance to the Promotion Terms and Conditions.
Promotion Information Details
| Promotion Type | Other [Employee Engagement Programme] |
| Promotion Description | Special package as part of Allo Incentive Programme |
| Promotion Period | Permanent as long as no change on the offering |
| Value | Subscribers under the Allo Incentive Programme package will be entitled to: FREE for 1Gbps package as long eligible employees are under the employment of ALLO |
| Eligible Customers | All Permanent and Contract staffs under ALLO |
| Promotion Qualifications | This promotion is only applicable for Residential package – 1Gbps package with 24 months contract only. |
| How will it be provided | Monthly rebates for 1Gbps |
| Special Promotion Terms | Applicable for both permanent and contract employees. |
Promotion Terms and Conditions
This promotion is as specified in the Promotion Information Details (“Promotion”) and is strictly made available to Eligible Customers who meet the Promotion Qualifications during the Promotion Period and is subject to the following terms and conditions (“Terms and Conditions”). It is important that customers read these Terms and Conditions together with the Promotion Information Details:
- This Promotion is only applicable during the Promotion Period. CITY BROADBAND reserves the right to cease and/or cancel the Promotion at any Allo Fibre before the expiry of the Promotion Period without any prior notice to Eligible Customers.
- This Promotion is not to be construed in any way howsoever as a contract of sale, exchange, lease or, hire-purchase, between CITY BROADBAND and the Eligible Customer.
- This Promotion is only available and valid to the Eligible Customers. In order to be an Eligible Customer, customers must meet the Promotion Qualifications.
- CITY BROADBAND may change, modify, amend or cancel the Promotion during the Promotion Period, including changing, modifying or amending the Value and/or type of free gift that is offered, the Value and/or type of voucher offered (including any voucher offered by our partners), the Value of the discount offered or the Value of the cash rebate offered (as may be applicable depending on the type of Promotion). Nothing herein stated shall imply that an Eligible Customer is to receive any other benefit beyond that stated in the Promotion Information Details nor that CITY BROADBAND is obliged to provide the equivalent Value if CITY BROADBAND changes, amends or modifies the Promotion.
- In the event there are multiple promotions during Promotion Period, the Eligible Customer is entitled for only one (1) promotion. A customer cannot make multiple choices of the promotions, nor do anything to secure or gain the benefits offered in multiple promotions. Once the customer has chosen the promotion, the customer is no longer eligible for any other promotions that are available during the said Promotion Period.
- CITY BROADBAND reserves the right to and may refuse to provide the Promotion to the Eligible Customer regardless of whether the customer is an Eligible Customer and meets the Promotion Qualifications.
- If the Promotion is the provision of a free gift or a voucher from CITY BROADBAND’s partners, suppliers or subcontractors, CITY BROADBAND and its directors, officers, employees, agents, suppliers, partners and/or subcontractors provide the Promotion on an “as is” basis and without any warranty or condition, whether express or implied, by law or by contract, including warranties as to title, merchantability, fitness for purpose, satisfactory quality, performance, non-infringement of any third party’s intellectual property or proprietary rights or product liability. In the event a physical good is to be obtained as a free gift or upon redemption of a voucher, any claims including but not limited to injury or damages shall be made against the manufacturer or distributor of the physical good and not against CITY BROADBAND, which is deemed not to be a supplier.
- If the Promotion is the provision of a Monthly Rebate, Monthly Discount or One-off Rebate (as set out in the Promotion Information Details) to the customer, then if the customer terminates the service agreement with CITY BROADBAND before the expiry of the minimum period or if there is no minimum period specified, then twelve (12) months from service activation date, then Eligible Customer shall not be entitled to receive any cash rebate for the unexpired period and CITY BROADBAND may in our discretion seek to recover all earlier provided rebates or discounts on the basis that customer warrants to stay as a customer of CITY BROADBAND for the minimum period or twelve (12) months (as the case may be).
- In addition, no advice or information obtained (whether orally or written) by the customer from CITY BROADBAND, or its directors, officers, employees, agents, suppliers, partners and/or subcontractors shall create any warranty or right to sue.
- CITY BROADBAND reserves the right to revise, amend, or modify these Terms and Conditions during the Promotion Period and such revision, amendment, and/or modification shall be made available at www.allo.my and is binding on all Eligible Customers. Continued access and use of the service shall deem to be your acceptance to the changes and updates to these Terms and Conditions.
- If the Promotion Qualifications includes the signing up of a new service, then in such a case, all other terms and conditions governing the use of the new service shall apply in addition to these Terms and Conditions.
- All trade and service marks, inventions, patents, copyrights, registered designs, design rights and all other intellectual property rights shall, be and remain in the ownership of CITY BROADBAND and may not be used in any other form without our prior written consent.
- All personal information provided by customer is subject to CITY BROADBAND’s Privacy Policy.
- You agree to indemnify CITY BROADBAND, our affiliates, employees, directors and agents in full against all claims, damages, losses, liabilities, expenses, demands, actions, penalties and costs, arising out of or in connection with your access or use of the services, your negligence, or any omission, act or breach of this Terms and Conditions by you or any other persons using your account (whether or not expressly authorised by you).
- You are not permitted to assign or novate any, or any part, of your rights and/or obligations under these Terms and Conditions to any party, without our prior written consent.
- These Terms and Conditions shall be governed by and construed in accordance with the laws of Malaysia and you agree to submit to the exclusive jurisdiction of the Malaysian courts.