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Pakej Wira
What is the promotion all about?
Allo is offering a special package designed specifically for Royal Malaysian navy called Pakej WIRA. The package is only applicable for selected area. Package and promotion details are described below.
Package Promotion | 100Mbps | 500Mbps | 1Gbps |
Monthly Price | RM49 (Usual Price RM79) | RM69* (Usual Price (RM139) | RM99* (Usual Price RM199) |
Promo Price Duration | 24 months | 12 months | 12 month |
Promo description | Rebate RM30 for 24 months | 50% discount on first 12 months | |
Contract | 24 months |
*Promo price valid during the promo price duration only. Retail price will be automatically charged afterwards
What is the duration of the Pakej WIRA promotion?
The Pakej WIRA promotion is valid from April 2024 until further notice.
Who can enjoy Pakej WIRA promotion?
All Royal Malaysian navy only within the applicable location. One (1) customer eligible for one promotion at one time only.
How do I sign up for this promo?
You may subscribe via Allo authorized sales agent,contact Allo careline team at 1300 38 8000 or email to customerservice@allo.my.
What are the benefits for this promotion?
Customers will enjoy a broadband subscription fee of RM49 at 100Mbps for 24 months, 50% discount for 500Mbps and 1Gbps at RM69 and RM99 respectively for first 12 months. Terms and Conditions apply.
How do I get the promo price once I have subscribed to the broadband service?
For 100Mbps RM30 rebate for 24 months
Customer will receive prorated invoice in 1st month bill. The discounted price will be reflected in 2nd month bill up to 24 months. The retail price will be automatically imposed on the 25th months bill onwards.
For 500Mbps and 1Gbps 50% discount for 12 months
Customer will receive prorated invoice in 1st month bill. The discounted price will be reflected in 2nd month bill up to 12 months. The retail price will be automatically imposed on the 13th months bill onwards.
Is the promotion price applicable for existing customer?
No, this promotion is applicable for new customers in eligible areas only.
Can customers add-on Voice Home Plan?
Yes, customers are allowed to add-on Voice Home Plan at only RM20 monthly and will get one voice line with a complimentary DECT phone. Domestic call rates are charged at RM0.08sen/minute.
Can I upgrade to other Allo Fibre packages or promotion?
Yes, customers may request to opt for other Allo Fibre packages and promotion. Terms and Conditions apply.
What if I terminate the service within the contract period?
For the early termination, customers will be charged the remaining balance of the contract months or RM500 (whichever is higher).
Where can I make the bill payment?
Customer can make payment through the selfcare portal here. All bill payments are recommended to be made via selfcare portal for immediate payment receipt. Receipt of payment made through Allo authorized agent will be acknowledged and send within 3 working days.
If I have any further enquiries or need further assistance, who should i reach out to?
You may reach out to our careline at 1300-38-8000 or email to customerservice@allo.my.
What are the Terms & Conditions (T&Cs)
SALES PROMOTION FOR SPECIFIED DURATION
This promotion (details of which are set out below) is available only to Eligible Customers who meet the Promotion Qualifications during the Promotion Period only and is subject to the Promotion Terms and Conditions. Acceptance of the promotion gift, vouchers or rebates by Eligible Customers is deemed to be acceptance to the Promotion Terms and Conditions.
Promotion Information Details
Promotion Type | Pakej WIRA Promotion |
Promotion Description | ALLO is offering a special package promotion which is Pakej WIRA 100Mbps with rebate RM30 for 24 months and 50% discount on 500Mbps and 1Gbps for 12 months at selected area. |
Promotion Duration | April 2024 until further notice. |
Promotion Offering | 1. Pakej WIRA 100Mbps at RM49 (Usual Price RM79) for 24 months. 2. Pakej WIRA 500Mbps at RM69 (Usual Price RM139) for first 12 months 3. Pakej WIRA 1Gbps RM99 (Usual Price RM199)for first 12 months. |
Contract Period | 24 Months |
Value | Subscribers will be entitled special promotions for 100Mbps at RM49 for 24 months. Retail price of CBB will be charged on 25th months onwards. The 500Mbps and 1Gbps will enjoy 50% discount at RM69 and RM99 for first 12 month. |
Eligible Customers | Applicable for new Navy/Army. |
Sales Channel | Selected dealers. |
Special Promotion Terms | 1. The package is applicable for Allo Fibre for Residential 100Mbps, 500Mbps and 1Gbps only. 2. Retail price will be automatically imposed after 24 months contract end. 3. Early termination subject to penalty fee of remaining contract months or RM500 whichever higher will be imposed. 4. Applicable for new Navy/Army customers. |
Promotion Terms and Conditions
This package is as specified in the above Package Information Details (“Package”) and is strictly made available to Eligible Customer who meet the package requirements and is subject to the following terms and conditions (“Specific Terms and Conditions”) as stipulated herein. It is important that the Customer read these Specific Terms and Conditions together with the Package Information Details:
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PRIORITY
- This Specific Terms and Conditions for Pakej WIRA shall form a part of the General Terms and Conditions or/and the Service Schedule for all purposes, and it shall henceforth be read together. To the extent that the General Terms and Conditions or/and the Service Schedule conflict with or are inconsistent with the terms of these Specific Terms and Conditions, the terms of these Specific Terms and Conditions shall govern.
- Capitalized words have the meaning as specified in the Specific Terms and Conditions. If in the Specific Terms and Conditions, there are special Specific Terms drawn up, then such special Specific Terms shall prevail over these Specific Terms and Conditions in the event of conflict, inconsistency, or ambiguity.
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SCOPE AND TERM OF PROMOTION
- This Promotion is only applicable during the Promotion Period. ALLO or Allo Fibre reserves the right to cease and/or cancel the Promotion at any time before the expiry of the Promotion Period without any prior notice to Eligible Customers.
- This Promotion shall not to be construed in any way howsoever as a contract of sale, exchange, lease, or hire-purchase, between ALLO or Allo Fibre and the Eligible Customer.
- This Promotion is only available and valid to the Eligible Customers. In order to be an Eligible Customer, customers must meet the Promotion Qualifications.
- ALLO or Allo Fibre may change, modify, amend or cancel the Promotion during the Promotion Period, including changing, modifying or amending the Value and/or type of free gift that is offered, the Value and/or type of voucher offered (including any voucher offered by our partners), the Value of the discount offered, or the Value of the cash rebate offered (as may be applicable depending on the type of Promotion). Nothing herein stated shall imply that an Eligible Customer is to receive any other benefit beyond that stated in the Promotion Information Details nor that ALLO or Allo Fibre is obliged to provide the equivalent Value if ALLO or Allo Fibre changes, amends or modifies the Promotion.
- In the event there are multiple promotions during Promotion Period, the Eligible Customer is entitled for only one (1) promotion. A customer cannot make multiple choices of the promotions, nor do anything to secure or gain the benefits offered in multiple promotions. Once the customer has chosen the promotion, the customer is no longer eligible for any other promotions that are available during the said Promotion Period.
- ALLO or Allo Fibre reserves the right to and may refuse to provide the Promotion to the Eligible Customer regardless of whether the customer is an Eligible Customer and meets the Promotion Qualifications.
- 2.7 If the Promotion is the provision of a free gift or a voucher from ALLO or Allo Fibre’s partners, suppliers or subcontractors, ALLO or Allo Fibre and its directors, officers, employees, agents, suppliers, partners and/or subcontractors provide the Promotion on an “as is” basis and without any warranty or condition, whether express or implied, by law or by contract, including warranties as to title, merchantability, fitness for purpose, satisfactory quality, performance, non-infringement of any third party’s intellectual property or proprietary rights or product liability. In the event a physical good is to be obtained as a free gift or upon redemption of a voucher, any claims including but not limited to injury or damages shall be made against the manufacturer or distributor of the physical good and not against ALLO or Allo Fibre, which is deemed not to be a supplier.
- 2.8 If the Promotion is the provision of a Monthly Rebate, Monthly Discount or One-off Rebate (as set out in the Promotion Information Details) to the customer, then if the customer terminates the service agreement with ALLO or Allo Fibre before the expiry of the minimum period or if there is no minimum period specified, then twelve (12) months from service activation date, then Eligible Customer shall not be entitled to receive any cash rebate for the unexpired period and ALLO or Allo Fibre may in our discretion seek to recover all earlier provided rebates or discounts on the basis that customer warrants to stay as a customer of ALLO or Allo Fibre for the minimum period or twelve (12) months (as the case may be).
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CONFIDENTIALITY
- The Parties undertake with each other not to divulge or allow to be divulged to any third party or parties at any time during after the term of this Promotion any information acquired or in connection with the performance of this Terms and Conditions save and except to the extent tie either party is required to do so by law or as may be authorized in writing by the other party.
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WARRANTY
- No advice or information obtained (whether orally or written) by the customer from ALLO or Allo Fibre, or its directors, officers, employees, agents, suppliers, partners and/or subcontractors shall create any warranty or right to sue
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AMENDMENT
- ALLO or Allo Fibre reserves the right to revise, amend, or modify these Terms and Conditions during the Promotion Period and such revision, amendment, and/or modification shall be made available at www.allo.my and is binding on all Eligible Customers. Continued access and use of the service shall deem to be your acceptance to the changes and updates to these Terms and Conditions. If the Promotion Qualifications includes the signing up of a new service, then in such a case, all other terms and conditions governing the use of the new service shall apply in addition to these Terms and Conditions.
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INTELECTUAL PROPERTY
- All trade and service marks, inventions, patents, copyrights, registered designs, design rights and all other intellectual property rights shall, be and remain in the ownership of ALLO or Allo Fibre and may not be used in any other form without our prior written consent.
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PERSONAL DATA
- All personal information provided by customer is subject to Allo Fibre’s Privacy Policy. You confirm that you have read and agree with the privacy policy. You also agree to comply and have adequate measures in place to ensure compliance at all times with the provisions and obligations contained in all applicable laws and regulations in Malaysia, including but not limited to the Personal Data Protection Act 2010 (PDPA 2010), its subsidiary legislation and associated code of practice as amended from time to time in order to collect, use, process, record, hold, store, share and/or disclose any or all information related to the use of the services.
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INDEMNITY
- You agree to indemnify ALLO or Allo Fibre, our affiliates, employees, directors and agents in full against all claims, damages, losses, liabilities, expenses, demands, actions, penalties and costs, arising out of or in connection with your access or use of the services, your negligence, or any omission, act or breach of this Terms and Conditions by you or any other persons using your account (whether or not expressly authorized by you).
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ASSIGNMENT
- You are not permitted to assign or novate any, or any part, of your rights and/or obligations under these Terms and Conditions to any party, without our prior written consent.
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GOVERNING LAW
- These Terms and Conditions shall be governed by and construed in accordance with the laws of Malaysia and you agree to submit to the exclusive jurisdiction of the Malaysian courts.
MISCELLANEOUS
- Changes in Law. Should a new law or an amendment to an existing law occur that impacts the Promotion, then notwithstanding anything contained herein, the clauses herein shall be deemed to be amended to such an extent as is necessary to enable Parties to comply with such laws.
- Non-Bribery. The Parties undertake and agree with each other that they shall abide by and adhere to the Malaysian Anti-Corruption Commission Act 2009 (Act 694) (as may be amended from time to time or any Act of Parliament that replaces Act 694).
- Conclusive Evidence. The Parties agree that a certificate of indebtedness issued by the ALLO or Allo Fibre officer in charge of finance shall be binding evidence as to the amount due and owing by Customer to ALLO or Allo Fibre and is conclusive in any legal proceedings, save for manifest errors or omissions.
- Representation. You represent and warrant that all information required and furnished by you to ALLO or Allo Fibre in connection with the Promotion are correct and accurate in every material respect and are not false, misleading, deceptive, defamatory and/or unlawful. Nothing herein or the applicable Service Order Form shall imply any obligation on the part of ALLO or Allo Fibre to verify the accuracy and authenticity of such information. Further you and ALLO or Allo Fibre represent and warrant to each other that (i) each Party has the necessary capacity, authority, rights, licenses, and permissions to enter and perform its obligations under this Terms and Conditions; (ii) the Service Order Form together with this Terms and Conditions is a valid and enforceable agreement against a Party, notwithstanding any defect, deficiency, or omission. ALLO or Allo Fibre does not make any representations or warranty, whether express or implied, and excludes any implied warranties (whether arising by operation of applicable laws, equity, or common law) that the Service will achieve the expected functionality, will be error-free or uninterrupted, and/or is of a specified or of any quality.
- Variations of Terms. Unless otherwise prescribed in a Service Order Form, ALLO or Allo Fibre may vary, modify, add, or delete (“Variation”) this Terms and Conditions including terms in any Subscription Form, at any time, and which ALLO or Allo Fibre shall notify the Customer. The Customer shall not unreasonably object to any such Variation. If the Customer uses and/or continues to use the Services after the date on which such Variation comes into effect, such use shall be deemed acceptance of such Variation by Customer.
- Waiver. Only a written waiver of any breach, right or remedy is only effective if it is duly signed by the Party granting the waiver. Any failure or delay of a Party to exercise or enforce (including any partial exercise or enforcement of) any provision contained herein and/or any other indulgence given by that Party shall not be deemed as a waiver by that Party of its right, power, authority, discretion, remedy or right of action against the other Party in respect of any breach by the other Party of its obligations hereunder.
- Recovery of Legal Costs. In any legal proceedings commenced by ALLO or Allo Fibre against you, all legal costs and expense incurred by ALLO or Allo Fibre shall be recoverable from you on a solicitor-client basis.
- Entire Agreement. This Terms and Conditions and for each service that you have subscribed from us, the applicable Service Order Form and any other document as may be determined by ALLO or Allo Fibre shall together form the entire Agreement between the Parties.
- Stamp Duty. Customer shall bear the applicable stamp duty and any penalties that may be imposed by the Government of Malaysia, unless waived by ALLO or Allo Fibre in writing.
- Severability. In the event any provision of this Terms and Conditions is held by a court of competent jurisdiction to be contrary to the law, the remaining provisions of this Terms and Conditions will remain in full force and effect.
- Binding Effect: This Terms and Conditions shall be binding upon the permitted assigns and successors-in-title of the Parties hereto. It is further provided that this Terms and Conditions shall not be discharged or in any way affected by any change in the composition or identity of the Parties hereto by amalgamation, reconstruction or otherwise.
- These Terms and Conditions shall be governed by and construed in accordance with the laws of Malaysia and you agree to submit to the exclusive jurisdiction of the Malaysian courts.